Getting same error as above. I've followed the steps to clear cache, delete all users and. Even tried different install packages. All with same results, it installs fine, checks back with admin server but WON'T update.
Marcos , Apr 3, Have not heard anything back for a few days now, I sent you my config files from a working and non-working server. Any ideas? These still will not update. Figure If you still receive the "Error downloading update file" message, continue to part 2. If not, you are finished and can re-enable Self-defense. Your ESET security product will alert you that a computer restart is required.
Click OK. Click OK to exit the Advanced Setup window and restart your computer. Delete update files Confirm that you can see hidden files and folders. Delete the contents of the Updfiles folder and the Charon folder. I'm not seeing "Recent update attempts failed" any more on the console, but I am still getting "Virus signature database update failed" when I manually attempt to check for updates.
For some odd reason manually updating now doesn't show the error message anymore. This is what I did. Cleared cache 2. Rebooted my computer 3. Kept trying to manually update until the button to clear the cache could be used 4. Clear the cache again 5. Tried manual update. It then worked without error message. Joined: Mar 3, Posts: Same issue here.
Update errors started with After a few hours, was download successfully to RAC and distributed to clients. Identical issue again but now with HerbalTowers , May 21, Could it be this is user account related?
Alternatively, you can enable previously disabled updates if you had postponed them indefinitely. ESET Endpoint Security records snapshots of virus signature database and program modules for use with the rollback feature. In order to create virus database snapshots, leave the Create snapshots of update files switch enabled. The Number of locally stored snapshots field defines the number of previous virus database snapshots stored. For updates to be downloaded properly, it is essential that you fill in all update parameters correctly.
By default, the Update type is set to Regular update to ensure that update files will automatically be download from the ESET server with the least network traffic. Pre-release updates the Pre-release update option are updates that have gone through thorough internal testing and will be available to the general public soon.
You can benefit from enabling pre-release updates by having access to the most recent detection methods and fixes.
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